Refund Policy

Last updated 11 November 2026

We want you to be happy with AskBok. Every account starts with a 14-day free trial, and every payment comes with a 30-day money-back guarantee.

30-day refunds

If you are not satisfied, you can request a full refund of any payment within 30 days of the date it was charged — for any reason.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds. To request a refund:

• go to paddle.net and look up your order with the email address you paid with, or use the link in your receipt email; or
• email us at support@askbok.com and we will arrange it with Paddle.

Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

Cancelling

You can cancel your subscription at any time from Plan & Billing in your dashboard. You won't be charged again, and your plan stays active until the end of the period you paid for.

Questions? See our terms or contact us.